Healthcare - Mobile Office

Care that Connects: Empowering Healthcare Teams On-the-Go with Genesys Cloud.

Why use Mobile Office in Healthcare?

Easy to use

Whether you’re a nurse or doctor at the hospital, clinic, or out in the field, you’ll be reachable by anyone. Our app provides an intuitive interface and requires no training for your Mobile healthcare workforce

Record Patient Interactions

Seamlessly integrate Mobile Office for Genesys with your existing healthcare systems and workflows. Easily record any call you want with a click of a button or record all calls automatically.

Secure Patient Data

Ensure patient confidentiality and compliance with HIPAA regulations. Exchange sensitive information securely, knowing that patient data is protected at all times via Genesys Cloud.

Putting Patients First, Wherever You Are.

Onboard your Mobile healthcare workforce on Genesys Cloud and elevate communication with patients to a new level.

Communicate instantly, collaborate seamlessly, and improve patient outcomes – all on the go.

Mobile Office in Healthcare

As Sarah, a doctor at DispatchHealth, drives to her patient's location, she's on the phone with her colleague, who updates her on the patient's condition and ensures she has all the necessary information for the visit. Suddenly, another call comes in from a patient in need.

Sarah wraps up the call with her colleague, confirming details and ensuring a smooth transition for the upcoming appointment. Just as she finishes, she seamlessly switches to the incoming call from the patient, ready to provide assistance via Mobile Office

During the call, Sarah realizes she requires additional information from her colleague, who is stationed at the dispatch. Without missing a beat, she invites her colleague via Mobile Office to join the call. Within moments, the three of them are connected, collaborating to find the best solution for the patient's needs.

As Sarah arrives at her destination, she reflects on the invaluable support Mobile Office provides. It's not just a communication tool—it's a dynamic platform that enables her to multitask efficiently, ensuring seamless collaboration with her team and uninterrupted care for her patients, even on the go.